Most Frequently Asked Questions?
We don’t limit ourselves to any one specific industry. We are a very flexible warehouse and are open to offering our services to pretty much any industry.
Warehouse rates are determined by the warehouse footprint of the product, how quickly the product will be moving in and out of the warehouse as well as any specific handling and shipping requirements that are required of an individual product. We believe that there is no one price fits all when it comes to warehousing products and we will structure our pricing to be competitive and meet the needs of our customers. To receive a quote for your goods.
Short term is usually considered when storing a customer product for less than a month. Long term storage is usually considered storage of products that will be in our warehouse for a minimum of 1 month and beyond.
All of our safe warehouses are equipped with the highest level of security for your goods, including: 24/7 state-of-the-art video monitoring with 30+ day retention, cell connected security systems, as well as patrolled yards.
No, we do not store any hazardous material in our storage unit.
All inventory levels are monitored in our Warehouse Management System (WMS). Customers are provided a login to our system to allow them the ability to monitor their inventory levels in real-time, 24/7, 365 days a year.
We use 3PL Central and Ramp Enterprise Systems, both widely recognized and state of the art WMS software systems to track our customer’s inventory from receiving, storage to final distribution.
A 3PL warehouse is a link in the supply chain that allows customers to utilize the receiving, storage, and distribution services of the 3PL so that they can have the flexibility to expand and contract as their business changes and not have to incur the costs associated with having to rent, maintain and operate their own warehouse. The 3PL warehouse allows the customer to focus on growing and expanding their core business and not the day to day handling of the product.
A 3PL works by providing outsourced logistics services pertaining to the movement and management of customer goods from third parties. This can encompasses anything that involves management of one or more facets of procurement, fulfillment, Value Add Services (VAS) and shipping/receiving activities that involves storing or shipping items.
We can do both. Depending on the size of the account and if we have the customer set up into our WMS system.
Individual orders are shipped via USPS, FEDEX, and FTL or by local LTL carriers per the customers’ requirements.
If a pallet is damaged upon receiving and there is a potential claim, a picture of the pallet is taken and immediately sent to the customer for review. The customer then advises the warehouse to continue receiving or to hold the product in quarantine to allow further review.
We perform an immediate inquiry on receipts to and from the customer associated with the sku(s) in question. This inquiry will often times include discussions with the customer. For all customers we have an agreed upon SLA in place to protect both the warehouse and the owner of goods, which allows a very small variance discrepancy in which both parties understand and can recoup any financial loss when a loss occurs.